A Gentle Note on Returns At CalmLinen, we hope every pillowcase, cushion, and bedding piece becomes a soft corner you love to keep. Natural linen carries unique fiber texture, slight tonal variation, and relaxed creasing — these are the character of natural fabric, not defects.
15-Day Peace of Mind If you are not completely happy with your purchase, please contact us within 15 days of delivery. We offer no-reason returns for items that are unused, unwashed, and in their original packaging.
Return Conditions
- Items must be in their original condition: unused, unwashed, with tags and packaging intact
- Custom-sized or specially commissioned pieces are not eligible for no-reason returns
- Natural tonal variation, texture differences, and relaxed creasing are not considered defects
Damaged in Transit If your item arrives damaged, please photograph it and email us within 72 hours at support@calmlinen.com — we will replace it free of charge or issue a full refund.
Refund Timeline Refunds are processed within 5-7 business days after we receive and inspect the return.
Return Address 3220 Nicholasville Rd, Lexington, KY 40503